How to make a claim.
For Europesure policies with policy numbers commencing LB200xxx, ES2xxxx-xxxxx or ES3xxxx-xxxxx
Please contact:
                    Cega Group Claims 
                    Charles Taylor (CEGA), 
PO Box 1124
                    Portsmouth 
PO1 9XY
                    United Kingdom
                
Tel: +44 (0) 1243 976 250 (UK time 9.00 to 17.00 – Monday to Friday)
Email: ClaimsService@cegagroup.com
You should tell them You have a Europesure travel insurance policy and give them the Contract number and the certificate number shown on Your Schedule of Insurance
For Europesure policies with policy numbers commencing LB100xxx
Please contact:
                    Rightpath Claims, 
                    P.O. Box 6430, 
Basildon, 
Essex 
SS14 0QT, 
United Kingdom
                
You can register your claim online at: https://europesure.rpclaims.com
Or by Email at: claim@rpclaims.com
Or by Telephone at: + 44 (0) 208 667 1600
When you call them, tell them you have a Europesure Policy and quote Scheme Reference A04943
You will also be asked for the Contract Reference and your certificate number, both of which can be found on your Schedule of Insurance