Our aim is to ensure that all aspects of Your insurance are dealt with promptly, efficiently and fairly. At all times We are committed to providing You with the highest standard of service.
If You have any questions or concerns about Your policy You should, in the first instance, contact Your broker who sold the insurance to You or Us where applicable.
We can be contacted at info@statusglobalinsurance.com
In the event that You remain dissatisfied and wish to make a complaint, You can do so at any time. For full details on making a Complaint, please refer to the Complaints Notice as contained within the Schedule of Insurance which was sent to You when You purchased a policy.
Alternatively, details can be found here. Please click on the country where You habitually reside.
If you have purchased your contract online you may also make a complaint via the EU’s online dispute resolution (ODR) platform. The website for the ODR platform is www.ec.europa.eu/odr
If there are any disputes arising under, out of or in connection with this Insurance they shall be dealt with in accordance with the Service of Suit and Jurisdiction Clause attached to Your Schedule of Insurance.
Alternatively, details can be found here. Please click on the country where You habitually reside.